Reviews
At Ferncroft Collection we are proud of our reviews, see what some of our customers have say below
5.0 (12 Reviews)
Jacob Dury
Michael was excellent and made the whole process at Ferncroft effortless, from start to finish! Purchasing my second ever car was a big deal, especially when upgrading from a small hatchback. We were handed the keys for the car we were interested in (which had been prepped very well in comparison to other places we had visited) and given ample time to look around both the outside and inside of the vehicle, and to use the infotainment system. It was quick and simple to take a test drive before buying (no pages of paperwork to sign!) and they also offered a competitive price for part exchange. Michael was the key factor that convinced us to purchase the vehicle from Ferncroft, as he was so friendly, honest, and helpful. We will definitely consider Ferncroft Collection for a future vehicle purchase, it was well worth the drive to Kent!
Carl Kemp
I just purchased my new Mercedes GLE from Michaels dealership and had a fantastic experience from enquiry to collection. He was on hand to answer all of my questions inside and outside of business hours. On collection the car was presented exceptionally! I liked that he also runs a mechanics business so the car was checked prior to collection by his team who flagged up that the pads needed changing at the point of sale (which he did) this is something I would have missed! Thanks to Michael and the team at Ferncroft
Anthony Heley
Michael was an absolute pleasure to deal with during my purchase of Ferncroft's Porsche 718 GT4. From the outset he was professional and exceeded my expectation to make a deal happen, taking calls and responding to messages at all times of the day! On collection day he was friendly and made the buying experience as seamless as it gets. When the car did develop a very minor fault recently, without any quibble, Michael approved and covered the cost of the repair at my local OPC, saving me a 400 mile round trip! Fabulous service. I would have no hesitation in dealing with Micael again in the future and would highly recommend his dealership.
Nick Smith
I have been in the market for new car for a while and I came across Ferncroft on Auto Trader. Ferncroft is not like many other dealers. They are highly professional, friendly and appointment-only, and I was made to feel completely comforfortable while I viewed and tested the car that I had seen for sale. Michael clearly had many years of experience in the car industry and I was aware he knew a lot about the cars that Ferncroft had for sale. All in all, it was a great experience and I would not hesitate to recommend Ferncroft to others.
Cindy Carley
Michael was so helpful, my daughter purchased her new car from him , it was so easy and Michael made us both feel very comfortable , we would highly recommend Ferncroft Collection Ltd for buying your next car !! Thank you Michael 😊
Oluwatoyin Ajibade
The car was exactly as advertised and it is good value for money. The trade in process for my former car was also smooth. Michael’s customer service was excellent.
Anonymous
Michael was very easy to deal with, my new Mercedes is fantastic and I would highly reccomend buying your car from this dealership! Thank you
Anonymous
Michael was a great help whilst purchasing our new car from Ferncroft. Easy process, quick turnaround and the car looked fantastic when we picked it up!
David Catt
A brilliant service from start to finish! Our new BMW X3 is a lovely example and has been lovingly prepared and presented. Would recommend Ferncroft to anyone looking for a new car.
Anonymous
Highly Recommend Michael at Ferncroft Collection! The whole viewing and sale process of our lovely new car was easy and hassle free. A great, honest company selling some lovely vehicles.
Nick Burgess
What a fantastic experience buying my new BMW M5 from Ferncroft. Michael was polite, easy to deal with and kept to his word. Thanks again
Anonymous
Really happy with the entire experience at Ferncroft Collection